CRM 2015 Customization Exam MB2-707

Last week I took and passed the newly released exam MB2-707 Microsoft Dynamics CRM Customization and Configuration. The exam title does not mention CRM 2015, although that is clearly the version it is aimed at.

I guess this is because Microsoft don’t want to confuse things when the exam covers how to customise Dynamics CRM 2015 on-premises or CRM Online, which does not really include the version number as such a prominent part of the branding. If you pass this exam it should be clear that you have the skills to customise CRM 2015 on-premise or CRM online equally.

Looking at the skills measured, the only new areas covered compared to the CRM 2013 Customisation exam MB2-703 are calculated and rollup fields. There is no mention of hierarchical security, or configuring sales or service modules such as SLAs and Entitlements or the Product Catalog.
Read my thoughts and tips for passing exam MB2-707 »

Microsoft Dynamics CRM 2015 Exams

Some of the details of exams for Dynamics CRM 2015 are now available.

Take careful note of the “Skills measured” sections for these, as they are not exactly aligned to the equivalent 2013 exams in all cases. Courses for these are all e-learning, available via the Dynamics Learning Portal (DLP) for customers and partners signed up to appropriate support plans. Some learning providers may also offer these as a “blended learning” experience, with a classroom instructor to walk you through the course and address areas of difficulty and answer questions. It remains to be seen whether this is a popular option for many people or not.

MB2-704 Microsoft Dynamics CRM Application

Slightly strange title on this one. Watch out for the fact that this includes some aspects of social listening, so if you are not using that in your organisation you need to do some good reading on the subject.

MB2-707 Microsoft Dynamics CRM Customization and Configuration

Looking at the skills measured, it seems that the only new areas covered are calculated and rollup fields. There seems to be no mention of hierarchical security, or configuring sales or service modules (arguably the right choice, as those are possibly business area manager tasks, rather than initial customisations).

MB2-706 – Microsoft Dynamics CRM Online Deployment

Strangely the skills measured for this exam (as of 28th Jan) have lots of overlap with MB2-708, including knowledge about installing the server.roles, SSRS and ADFS for example (I get that ADFS can be used for authentication with online, using federation, but the description sounds more like normal IFD config to me). You will also need to know about online admin of users in the Office365 platform, or Microsoft Online Services as they prefer us to call it these days.Integration with Exchange, Lync and Yammer are included too.

Upgrades, troubleshooting, VSS and data encryption all seem to include topics that would only apply to on-premises environments. This is a truly confusing exam outline, it will be interesting to see what it is like in reality.

MB2-708 Microsoft Dynamics CRM Installation

This one is aimed at skills needed to implement and manage CRM On-Premises deployments, including things like configuring IFD, high-availability options and troubleshooting.

MB2-720 Functional Application in Microsoft Dynamics Marketing

Focussed entirely on MDM rather than the limited marketing functionality in CRM itself.

I’ll update this post with details of other exams as they become available.

Exam tips for MB2-867 CRM 2011 Installation and Deployment

Earlier this week I passed the exam MB2-867 Microsoft Dynamics CRM 2011 Installation and Deployment and scored my highest ever marks on a technical exam (as opposed to Microsoft Office Specialist exams). I thought I should share some tips about how you can best prepare yourself for this exam, and thoughts about techniques for taking the exam itself. (Aside: yes, I know I signed an NDA so there is nothing in this article to tell you anything too specific about the exam or the questions I was asked on the day).

Read more of this post

CRM 2011 Training courses update 2012

I realised the other day that my previous article about the Microsoft official training courses available for CRM 2011 is now over 6 months old, and I felt it was about time for a fresh look to update some of the items there with new material.

I also wrote about how you can get qualified in CRM  through the MS Dynamics CRM 2011 Certification Tracks and Exams. Again, some of this was getting out of date so I have included information in this single post about the courses and the exams to take if getting certified in CRM 2011 is your goal.

Microsoft Dynamics CRM 2011 is going through a period of very high adoption, with many CRM 4.0 customers upgrading their on premises system to CRM 2011, or switching to a cloud solution with CRM Online. People with skills in Dynamics CRM are in high demand as a result, as well as internal staff looking for ways to get their knowledge updated to the latest version.
Read more about the latest courses and exams for Dynamics CRM 2011»

Microsoft increasing exam prices on July 1st 2011

Microsoft will be increasing the cost to take any of their technical or developer track exams worldwide on July 1st, the first increase for several years. This change will affect pretty much all their exam tracks except for the top-tier MCM and MCA, the Microsoft Technology Associate (MTA – aimed at school and college students mainly), and the Microsoft Office Specialist (MOS, currently managed by a different exam provider anyway).

In the UK this means an increase from £88 to £99, so if you want to save that extra £11 then get your exams done before the end of June. Both of these prices are ex-VAT, so for those of you paying your own way through a certification track that means you will need to find an extra £13.20 from your own pocket, or £15.40 more than a year ago thanks to the VAT increase as well. If you already have pre-paid vouchers which are still valid, you should be able to use these for some time, but read the small print on the page linked below.

More information on prices for other countries, details of voucher eligibility and plenty of FAQs on the Microsoft page about the exam price rise.

UK MCTs will have already seen that their exam discount will increase at the same time by 5% which takes out a lot of the sting here, but early adopters in the training community will no longer get the super-bonus discount for taking exams within the first 90 days of release, which is not such great news.