CRM 4 MCITP Certification tracks updated

The exam requirements to become a Microsoft Certified IT Professional (MCITP) in Applications for Dynamics CRM 4.0 have been updated slightly. Now you will be able to take (or use an existing pass in) exam 70-680 Configuring Windows 7 instead of the out-dated 70-620 Configuring Windows Vista Client. Hurray!

Dude, where’s my transcript?

The only strange thing here is that whether you have already passed this exam or take it now, it won’t count towards making you an MCITP on CRM 4 until September. Why would that be? Answer: because internally at Microsoft Learning, the matrix of which exams count towards which qualifications is handled by the Transcript Database, and there is a planned update to that taking place in September.

This means that any exams you take now which are not already featured in the database / matrix simply don’t count towards anything, and will not show up on your official MCP / MCT transcript that you can access through the Microsoft Professionals portal or share with anyone else. Essentially, you can’t prove you have passed any of the new CRM 2011 exams, for example, because they don’t have a pigeonhole for that yet, so “computer says no”.

Update October 2011: They have fixed one part of the transcript database so it does at least show up the exams you have passed, but for MCTs it is still frustrating as the whole Dynamics range of products is shown in strange ways. I can apparently teach subjects in which I have no knowledge at all, while on the other hand I can’t cover courses for which I have passed the relevant exam. Hopefully this will be largely resolved when they finally release the requirements for the CRM 2011 tracks.

What about the tracks for installers and developers?

While this is only a small change to the Applications track, I wonder if this is a sign that the other tracks will follow, such as allowing exams in Exchange 2010 rather than 2007 for the Installation track.

This also bodes well for the MS Dynamics CRM 2011 Certification Tracks and Exams which look more likely to use current versions rather than older ones, which will make them more relevant and achievable for a longer time into the future.

Update October 2011: Yes it was a sign of further changes! The Installation and Deployment track now includes 70-432 (SQL Server 2008 Implementation and Maintenance) and 70-431 (SQL Server 2005) as an elective alongside the Exchange 2007 and Windows Server 2008 exams. This looks promising for people wanting to qualify as an IT Pro in CRM 4 using 70-432 and being able to count this towards CRM 2011 too (but not the SQL 2005 version which is not supported for CRM 2011).

Does this change make anyone out there an MCITP in Applications or Installation who was not already? What other exams do you think should be included as electives for the CRM 4 or 2011 tracks? Let us know your thoughts in the comments.

MS Dynamics CRM 2011 MOC training courses

MS Dynamics logo

Update Feb 2012: I’ve written a much newer article bring up to date all the information about Microsoft Dynamics CRM 2011 training courses and exams in one place here: CRM 2011 Training Update 2012

As a follow-up to my previous post about the new Dynamics CRM 2011 exams and certification tracks, this article describes the official courses available to help prepare you for gaining CRM 2011 certification, or upgrading your skills from a previous version, or simply to find out more about the software to help you do your job without actually taking any exams.

All the courses described below are available now on the courseware download library (for MCTs) and on PartnerSource (for suitably certified MS Partners), except where stated.

Microsoft Official Courseware (MOC) courses for CRM 2011

Although there are four main exams (Applications, Customization, Installation, Extending) there are many more courses, some of which are already released, others around the corner. All of these are discussed in this article. Find out about MOC courses available for Dynamics CRM 2011»

MS Dynamics CRM 2011 Certification Tracks and Exams

MS Dynamics logo

Update Feb 2012: I’ve written a much newer article bring up to date all the information about Microsoft Dynamics CRM 2011 training courses and exams in one place here: CRM 2011 Training Update 2012

I see lots of people asking about the CRM 2011 certification track, exams and courses and although most of this information is available, it is not very well linked together. So, to try and get things straight and written down in one place, here’s my take on “how to get certified in CRM 2011”.

Individual CRM 2011 exams

There are three core exams already available for CRM 2011, very similar in concept to their 4.0 equivalents, and the details of what is required for each one are on these pages (and their various tabs for skills measured, preparation materials etc):

MB2-866 – Microsoft Dynamics CRM 2011 Customization and Configuration

MB2-867 – Microsoft Dynamics CRM 2011 Installation and Deployment

MB2-868 – Microsoft Dynamics CRM 2011 Applications

The fourth exam “Extending Dynamics CRM 2011” is not yet available, but it is planned for release in August, and I’ll update this page once details are up on the Microsoft Learning website. Update: the details for Course 80295A Extending MS Dynamics CRM 2011 are now available.

Read more about the available certifications for CRM 2011 and what you need to pass to achieve each one»