CRM 2011 Training Options

There are loads of resources for official and unofficial CRM training available, so to try and make things easier, here’s a few starting points.

Official E-learning, classroom training and books

The easiest way to find all the official Microsoft options in one place is to start with the Microsoft Training Catalog for CRM.

This includes Online training courses and instructor-led classroom training which map to the exams, as well as some courses which are more general (such as 80442 Introduction to CRM  2011). The classroom training also provides links to search for training providers near you, although this simply lists partners that may or may not offer the specific courses you are looking for, so you will need to check their own websites to see if they have public scheduled courses to suit you.

You will also find links to the exams with full details of the objectives covered and their weightings. There are also links to “Learning Plans” which guide you to resources specifically aimed at gaining the skills to pass a particular exam, but it seems that all the plans available describe the CRM 4 tracks, not CRM 2011
Read more about training options and free resources for learning about CRM 2011»