Choosing a browser for CRM 2011
March 19, 2013 Leave a comment
Anyone using CRM 2011 on-premises or Online can upgrade to Update Rollup 12 and get all the cross-browser goodness we waited for so long to get. Any new CRM Online organisation you start will have this already “baked in”. That means you can start using:
- Firefox on Windows XP, Vista, 7 or 8
- Chrome on Windows XP, Vista, 7 or 8
- Safari on Mac OSX 10.7 / 10.8
- IE 8, 9 or 10
But! This comes at a small price – the deprecation of IE7. IE7 is no longer a supported browser for CRM 2011 going forward with the minor exception of IE7 on XP for CRM On-Premises only, and even that will be taken away at the Orion release (by which time support for XP will be at an end so I guess MS feel it is OK to start ignoring this not-insubstantial userbase at that point).
Why upgrade if I am happy with IE7?
IPad seems to be missing from the list
iPad support at the moment is only for CRM Online, only for the “COLA” entities (Contact, Opportunity, Lead, Account), intended for using iPad for a sales lead to deal platform only at the stage. Other entities are rendered in the read-only forms, or you can use Mobile Express (as always) for editing.
Control supported browser list
You can also decide which browser environments you want your users to use, and warn them if they try to connect to CRM with something else – see this MSDN article on how to Control which browsers your organisation supports for details.